Nuremberg, 30 June-2 July 2026 — ECAC carried out its second quality assessment of 2026 at Nuremberg Airport, Germany, focusing on key aspects of passenger facilitation for persons with disabilities and reduced mobility (PRM).
The assessment forms part of the ECAC Quality Assessment Programme (QAP) on the assistance for persons with disabilities and reduced mobility.
The assessment examined several key aspects of the PRM journey, including airport design and assistance call points, the right to assistance, service delivery, and the accessibility of information provided through the website, in line with the provisions of ECAC Doc 30, Part I (Facilitation).
Throughout the assessment, all airport staff members met by the assessment team demonstrated a strong commitment to delivering quality assistance and continuously enhancing services for PRM passengers.
The QAP reaffirms ECAC’s commitment to supporting the consistent implementation of facilitation measures across its Member States. By identifying good practices and opportunities for further improvement, quality assessments help strengthen accessibility throughout the passenger journey, ensuring that passengers with specific needs can fly with dignity, independence and confidence.
ECAC extends its appreciation to the Irish Aviation Authority for providing an expert to the assessment team, to Nuremberg Airport and its PRM service provider for their engaged participation, and to the German Luftfahrt Bundesamt for its coordination and support throughout the assessment.