Progress in 2022, new facilitation work programme, and innovations in assistance to passengers with reduced mobility
Videoconference, 9-10 November 2022 — The Facilitation Working Group agreed on amendments to ECAC Doc 30 Part I — Facilitation related to call point signage at airports, finalised the content of a new survey on assistance dogs, and reviewed progress on other work as part of the process of agreeing a work programme for 2023. The new work programme will draw some long-standing workstreams to a conclusion so that they can be turned into practical recommendations or so they can give way to new initiatives that will add more value.
The group also agreed actions to be taken to mitigate some of the difficulties caused by new Passenger Name Record requirements from non-European States, and on improving preparations for the impacts of the introduction of the EU Entry/Exit system. It also took presentations on some successful innovations on ensuring assistance for passengers with reduced mobility, including improved information systems for those requiring assistance.