Enhancing communication in civil aviation: highlights from NETCOM meeting
Brussels, 13 November 2024 — Strategies for effective communication within the aviation sector were the focus of the seventh meeting of the ECAC Network of Communication Specialists in Civil Aviation, kindly hosted by EUROCONTROL in Brussels and chaired by Francesca Miceli (Italy). Participants from ECAC Member States and three invited experts engaged in dynamic discussions on community and staff engagement, communication strategies for unruly passengers, and crisis communication.
A key highlight was the NETCOM workshop on media management, featuring insights from members with journalistic backgrounds. The meeting underscored the importance of effective communication in addressing the complex challenges faced by the aviation sector. The insights and strategies discussed will contribute to the ongoing efforts to enhance communication within the industry, setting the basis for NETCOM’s 2025 work programme.